Preserve Exchange Online data: Shared vs Inactive mailboxes

In my first article for, I’ve tackled on the topic of preserving Exchange related data for departed users. There are two main options: use the Inactive mailboxes functionality or convert the user mailbox to shared one. Both methods have their cons and choosing which is the more appropriate one will depend on a number of factors, the most common of which are listed in the article.

Of course, every organizations has its own policies and processes, so instead of simply offering a solution, I’ve tried to describe all the different factors to consider, as well as few other methods that might fit some corner cases. You can find the full article here:

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