Category Archives: Outlook

NonIPMRoot items returned in searches in Exchange Online

Everyone with some experience with Exchange knows that there’s a lot more to a mailbox than what we see in clients such as Outlook or OWA. The RecoverableItems subtree is one such example, storing items placed on hold, audit items, … Continue reading

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Outlook Contact Card not displaying Group membership

TL;DR version – if you don’t see any groups in the Contact card for users in your tenant, and instead see the membership empty or a message such as “We couldn’t find any groups.”, this is a known issue and … Continue reading

Posted in Exchange Online, Outlook | 1 Comment

Microsoft removes the Team’s and Manager’s Calendar Groups from Outlook

In their never-ending quest to dumb down Outlook’s interface, the folks at Microsoft has decided to get rid of yet another feature. This time around, the impacted functionalities are the Team’s and Manager’s Calendar Groups in Outlook, or in other words … Continue reading

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How to add a shared mailbox as additional account in Outlook 2016 (build 8431 and above) on Windows 10 (1709 and above)

The question of adding your shared mailbox(es) in Outlook remains one of the most common ones, mainly because Microsoft has failed to put a proper guidance on the differences between adding a shared mailbox as additional mailbox vs adding it … Continue reading

Posted in Exchange Online, Office 365, Outlook | 5 Comments

“Archive” folder in Outlook

Some of you might have noticed that a new folder appeared in your Office 365 mailbox: Archive. Here’s what we know about it so far: It’s a Default folder, with a FolderType Archive: Being a Default folder, you cannot delete … Continue reading

Posted in Exchange Online, Office 365, Outlook, OWA | 3 Comments