Category Archives: Outlook

How to add a shared mailbox as additional account in Outlook (2022 version)

The question on “how to do this with a shared mailbox” is quite common, and the usual answer more often than not remains “add the shared mailbox as additional account in Outlook”. Doing this will expose all the “native” functionalities, … Continue reading

Posted in Exchange Online, Microsoft 365, Office 365, Outlook | Leave a comment

Did you know: Outlook connection status details dialog

Since forever, Outlook has had the Connection status dialog, which you can access by right-clicking on the tray icon while holding the CTRL key. Said dialog displays some details around the connections made by Outlook across each of your accounts, … Continue reading

Posted in Exchange Online, Microsoft 365, Office 365, Outlook | 3 Comments

Converting item and folder IDs via the Graph API

In the Exchange world, items (and folders) can be represented by several different identifiers, depending on the interface used. As detailed in the documentation, those unique-valued identifiers include: EwsId – the identifier returned in operations performed via the EWS API. … Continue reading

Posted in Exchange Online, Graph API, Office 365, Outlook, OWA | 4 Comments

NonIPMRoot items returned in searches in Exchange Online

Everyone with some experience with Exchange knows that there’s a lot more to a mailbox than what we see in clients such as Outlook or OWA. The RecoverableItems subtree is one such example, storing items placed on hold, audit items, … Continue reading

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Outlook Contact Card not displaying Group membership

TL;DR version – if you don’t see any groups in the Contact card for users in your tenant, and instead see the membership empty or a message such as “We couldn’t find any groups.”, this is a known issue and … Continue reading

Posted in Exchange Online, Outlook | 2 Comments